Customer Service

Business hours:

Department Mon - Fri Sat & Sun
Sales 9am-7pm Mon-Fri Closed
Tech 9am-7pm Mon-Fri 10am-4pm

Contact Information:

Headquarters:

Sales / Manufacturing
460 Walker Street
Holly Hill, FL 32117-2699

By Phone:

Local: 386.257.1186
National: 800.221.0932
Fax: 800.647.8091

Ethereal:
Sales: 1.866.839.9187
Fax: 386.252.9399
Email: contact@etherealhometheater.com
International Sales:

maurice.soto@metra-autosound.com
Tel: 386.257.1186 ext: 2313
Fax: 386.257.9160

Technical Support:

techsupport@metra-autosound.com
Tel: 800.253.TECH (8324)

Backorders:

If an item is temporarily unavailable for immediate shipment, we will back-order the item and ship as soon as possible from the nearest available warehouse, unless otherwise instructed. Metra reserves the right to make changes in or deletions of products or prices without prior notice. *metra will not assume any responsibility for damages to person or property due to incorrect interpretation of the material in this publication. metra is not responsible for typographical or printing errors. reproductions of editorial or pictorial

Returns

All sales are final. no returns or exchanges will be allowed without prior written authorization from Metra. All returns are subject to a 20% handling charge, must be in a saleable condition, and must have been purchased within sixty (60) days of return request. no stock balancing permitted. copies of invoices must be mailed in advance for any return authorization (r.a.). metra

Claims

Title and risk of loss passes to buyer at f.o.b. shipping point and all claims must be filed with carrier. Any discrepancies must be reported to Metra within ten (10) days.